Some of the questions we receive from our
customers are answered below. Call our Customer Representatives at 1-800-310-8898.
How Do I Place An Order?
When you click an Order link, you will be taken to our secure server
where you will set up your account. You will answer an online questionnaire
to provide information relevant to your medical condition. Once you
complete the questionnaire, you will see a confirmation page to review
your answers for accuracy. At this point, you will submit your order
for processing.
What Happens Once I Submit
My Order?
A US licensed physician will review the information you have submitted
and either approve or decline your request.
If approved, the physician will write the prescription and send it
to the pharmacy where it will be filled and shipped to you via FedEx
priority overnight. Your prescription will include information explaining
the usage, dose, and precautionary information for your medication.
You will also receive contact information for the pharmacist in case
you have any questions after you receive your medication.
After placing your order you will be able to track it's process in
real-time by logging into the help desk. When your order ships, the
FedEx tracking number will be e-mailed to you so you may track its
progress through the FedEx system.
What Are Your Privacy & Security Policies?
Our pharmacy is dedicated to patient privacy and security. All
information furnished is legally protected under doctor-patient privilege
laws.
Our on-line ordering system uses the latest in Secure Encryption Technology.
All personal and credit card information is submitted with the highest
level of security and precautions. Our system also has safeguards
in place to protect against credit card fraud. Individuals attempting
the fraudulent use of a credit card will be reported.
How Does An Online Consultation Work?
Online consultations are a new concept in health care that utilize
the Internet to improve patient access to physician care. The patient
does not receive a traditional physical exam by the physician, but
rather completes an online questionnaire and communicates with the
physician using our secure online communication tool. Although online
consultations will never take the place of traditional medicine, they
do provide a means for patients to receive treatment for a limited
number of conditions that, in certain circumstances, may not require
a physical exam.
Is This Legal?
In developing this new Internet medium for the delivery of health
care services, our organization is committed to meeting and exceeding
current regulations. Our Pharmacy only utilizes US licensed physicians
that practice in the US. Our pharmacies are licensed to ship medication
to all 50 states and employ licensed US pharmacists to provide you
with the highest standards of pharmaceutical care. All medication
is obtained from legitimate pharmaceutical wholesalers, so you rest
assured you are receiving the same medication as you would at your
neighborhood pharmacy.
What Prescription
Medications Do You Dispense?
We only offer medications that can be prescribed from online consultations,
therefore we carry a very limited number of medications. No legitimate
online medical company will ever offer narcotics or addictive medications
via the Internet. The medications offered on our website do not require
a physical examination. A thorough review of your medical history
is sufficient.
What Are Your Shipping
Rates And Policies?
Shipping
Once the pharmacy has received your prescription, it will be filled
and shipped by FedEx based on the shipping preference of your choice.
Our shipping options for the continental USA are as follows: FedEx
overnight at a charge of $15.00 or FedEx 2-Day at $12.00.
Alaska, Hawaii and US territories are shipped at $30.00.
We will notify you if there is a problem with your order and you will
receive a confirmation email when the pharmacy ships your medication.
We are unable to ship orders to P.O. Boxes at this time. We must have
an adult signature at time of delivery.
Cancellation
Policy
You may cancel your order before your order is shipped by calling
US. (number will provide while confirming order)
Do You Ship Orders Everyday?
We do not process prescription orders on the weekend. If you place
an order after 2:00 pm Eastern Standard Time on Friday, the order
will be sent to the pharmacy and shipped on Monday.
Can I Return My Medication For A Refund?
We are unable to accept returned prescription medications due to Federal Law.
*SATISFACTION GUARANTEED*
Our Pharmacy guarantees your satisfaction with our products and services.
If you do not receive your order the next business day, the FedEx shipping is FREE!
We are committed to offering outstanding quality and service and we are here to serve you 24 hours a day, seven days a week. If you are unhappy with our service, please CONTACT US and let us know the problem. We respond to ALL complaints in a timely manner.
Mail If : Still have a question!
